For ages 21 and above

rbajee apps Responsible Gambling — Safety First

Entertainment is best enjoyed when it stays within control. rbajee apps believes every player's experience should be safe and enjoyable. On this page we go into detail about our self-limit tools, warning signs, and ways to get support.

Our Commitment

21+ Required

The minimum age to participate in any casino or betting activity at rbajee apps is 21 years.

Limit-Setting Options

Set your own deposit, loss, and session time limits — from your account settings, at any time.

Self-Exclusion Option

The option to close your account for a set period or permanently is available directly on the platform.

24/7 Support

Support is available in Bengali and English via live chat and email for any issue.

Gambling can be a form of entertainment, but it should never be a way to solve financial problems. At rbajee apps we want every player to gamble within their means and their time. For this reason we have added a number of protective tools to our platform that help players stay in control.

Our Terms and Conditions state that users must be at least 21 years old to open an account at rbajee apps and to take part in any form of betting or casino activity. Operating an account on behalf of a minor is strictly prohibited.

We believe that transparency and providing accurate information are the foundation of responsible gambling. Our Privacy Policy describes how we keep player data secure and how we use it. If you ever feel that gambling is causing financial or mental stress, please contact our support team.

Ask Yourself

1 Are you spending money beyond your budget?
2 Are you playing repeatedly to recover losses?
3 Are you prioritising gambling over family or work?
4 Do you feel restless or irritable when you are not playing?
5 Are you hiding your gambling from your family?

If even one answer is "yes", it is time to seek support.

Self-Limit Tools

At rbajee apps every player can set the following limits themselves from their account settings. Using these tools is entirely optional, but they are the most effective way to gamble safely and in a controlled manner.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, it takes effect immediately.

Session Time Limit

Decide in advance how long you will play in one session. When the time is up, a break notification will appear automatically.

Loss Limit

Set the amount at which play stops after losses within a given period, so you can avoid large losses.

Cooling-Off Break

Temporarily close your account for a period ranging from a few days to a few weeks. You will not be able to log in before the break period ends.

Self-Exclusion

The option to permanently close your account for 6 months or longer. Once active, this cannot be reversed.

Direct Support

Contact us via 24/7 live chat or email to request any limit change or self-exclusion.

Warning Signs

When gambling moves from a habit to an addiction, certain signs appear. If you notice the following in yourself or someone you know, it is important to take note.

  • A tendency to keep playing to recover lost money, and continuing to put in more than your budget.
  • Cutting back on living expenses — rent, food, bills — and spending that money on gambling.
  • Keeping your gambling hidden from family, friends, or colleagues.
  • Feeling irritable, restless, or anxious when unable to play.
  • Neglecting work, studies, or family responsibilities to spend time gambling.
  • Taking on debt or borrowing money from others to place bets.

If you notice these signs, remember this is not a weakness — it is a recognised problem with solutions. Asking for help is the most courageous step you can take.

  • Turning to gambling during difficult moments — stress, loneliness, or low moods.
  • Being unable to stop even after a win, and putting all winnings back into bets.
  • Setting your own limits but repeatedly breaking them.
  • Spending long hours online while neglecting sleep, eating, or personal care.
  • Viewing betting as a guaranteed source of income or as a way to change your circumstances.

Where to Get Support

Once a problem is identified, you do not have to face it alone. Alongside rbajee apps's support team, family and professional counsellors can also help.

rbajee apps Live Chat

Contact us via live chat 24 hours a day, 7 days a week in Bengali and English. Self-exclusion and limit-setting requests are processed immediately.

Email Support

Send any responsible gambling request or question by email. Our team responds in Bengali and keeps your information completely confidential.

Family and Loved Ones

Talk openly with family or trusted friends. They can offer emotional support and help you take the steps you need.

Professional Mental Health Advice

Psychiatrists and counsellors are available at government hospitals and clinics across Bangladesh. Professional advice is highly effective for dealing with addiction and stress.

Support Groups and Counselling Centres

Drug and addiction counselling centres in Bangladesh also provide support for gambling addiction. Contact your local mental health service.

Protection of Minors

Anyone under 21 years of age is strictly prohibited from opening or using an account at rbajee apps. We verify age during the account verification process and may request additional documents in cases of doubt.

If there are minor family members in your household, set up parental controls or screen-time limits on your devices. Always keep your account password and login details private.

Report any suspicion or complaint regarding a minor using an account to our support team — we will act promptly.

Keep a Realistic Mindset

Betting and casino games are for entertainment, not a reliable source of income. The outcome of every game is entirely random and no strategy or system can guarantee a win.

Before playing, set a fixed budget that, if lost, will not affect your normal life. When that budget is gone, stop — a win may come, or it may not.

You can find answers to more responsible gambling questions in our FAQ section. If you have any doubts about anything, do not hesitate to ask via live chat.

Common Questions About Responsible Gambling

You can request self-exclusion directly from your account settings, or contact the support team via 24/7 live chat or email. You can choose from different durations — 6 months, 1 year, or permanent. Once self-exclusion is active, your account cannot be reactivated before the period ends.

Yes, if you lower a limit it takes effect immediately. However, if you request to increase a limit, a cooling-off period may apply to prevent hasty decisions.

Yes. If a session time limit is set, a notification is sent before the allocated time runs out. Alerts are also sent when you approach your set loss limit. These notifications cannot be turned off — they are there for your safety.

Closing a third party's account directly is not possible, as it falls under our privacy policy. However, encourage the person concerned to seek support, and if needed, connect them with a professional counsellor. You are also welcome to discuss the situation with our support team.

Yes, you are given the opportunity to withdraw any balance in your account before self-exclusion takes effect. Contact us via live chat for details — the support team will guide you through each step.

No. Betting and casino games rely entirely on random outcomes. Over the long term, the mathematical advantage always sits with the operator. Those who treat betting as a guaranteed source of income are at risk of addiction. Play only for entertainment, and within your means.